Frequently Asked Questions

Q: How much will it cost me for GOODSanew to conduct my estate sale?

A: There are no upfront costs. The better your sale performs, the better for both parties. Contact Spencer today for a quick no-obligation walk-through where you will be provided firm expectations and a solid estimate of results for your satisfaction and peace of mind. Our services pay for themselves, and we are the best value in New Braunfels to host your estate sale. Spencer knows what is important. Every transaction is a win-win.

Q: When can you conduct my estate sale? 

A: We conduct no more than one estate sale at a time so we can give each sale our full attention. We typically run 3 day sales Friday thru Sunday. We generally need at least 4 days set-up time with full, un-fettered access to the sale premises (starting the Monday morning prior to the start of the sale). Some sale set-ups may take longer based on the condition of the estate, some may need less time. Generally, the longer we have to set up and market the sale, the better the sale will perform. Once we have an agreement, we make sure your sale will happen on the agreed upon dates.

Q: Do you do off-site sales or accept consignments?

A: We do not. We do offer clean-outs and may make exceptions for remaining goods after sale conclusion. Our goal is to sell it all for the very best price, as-is and where-is. 

Q: Are you licensed and insured? Will you take care of my property?

A: GOODSanew is fully licensed and insured. We are retail professionals and provide security and loss prevention services during the course of the sale. We also provide select cleanliness services such as booties upon request. We do expect a large number of customers at our sales and are experts in handling customer flow with minimal impact. Our motto is "leave the client with a smile, and leave the house better than we entered, but much, much emptier"!

Q: When will I see the proceeds of my sale?

A: Our expectation is that at the end of the day on the last sale day we completely exit the premises, leaving those premises better than we found them. A final walk-through with you, the client, is conducted that same evening, or no later than the next day. After that, you can expect a check for your proceeds from your sale within 2 business days. Possible exceptions include clean-out service, which can take up to several days, and large item pick up which may take place after the sale is concluded, and only upon agreement with the seller.